Communication Skills (1 Day) | Premier Partnership
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Course Code: PP0002

Communication Skills (1 Day)

£895.00

+VAT

£1,074.00

per course | +VAT | Prices may vary for existing customers

1 Day

12

Face-to-Face / Virtual Classroom

Course Information

Course Overview

To help delegates to understand the impact that individual communication styles have on other people and how improving these skills can make it easier to achieve the desired outcomes.

Target Audience

All Staff, Team leaders, First Line Managers.

Learning Outcomes

  • Describe how we communicate
  • Explain the impact of individual style
  • Build and maintain rapport
  • Develop effective listening skills
  • Use questioning techniques to understand others
  • Respond to non-verbal communication
  • Have flexible responses in order to stay in control
  • Deliver the message confidently

    • Assessment

    Qualitative assessment by Tutor.

    Book this course today

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