Cultural Competence

The training will be designed to assist the organisation with achieving an understanding of the ‘what, why and how’ of diversity, equality, equity and inclusion for all staff. This includes an exploration of what we mean by cultural competence, what are the cultural dynamics in society and within our oganisation? How do we recognise them? How can we apply the 4 Pillars to becoming a more culturally aware and competent organisation.

Importantly, our approach will create a safe space for participants to question and discuss situations, behaviours, language and attitudes that impact inclusion in the workspace as well as recognising the different stages of Pederson’s Cultural Competence continuum. The training is designed and led by experienced facilitators using engaging, thought-provoking techniques to engender a process of behavioural change. The session will be participatory and have a combination of trainer/facilitator input, group discussions and group exercises and will ensure that the environment is comfortable, safe and respects confidentiality and differing views.

We are able to deliver both face to face and online, and we have over the last year delivered to participants that are both in the room and online. This worked well, when there were three or more people online to allow them to be in break out rooms together. We believe training or workshops are a small part of a wider approach or strategy aiming to make systemic change and embed EDI as a core thread throughout the organisation. We also appreciate and recognise that participants will have diverse learning styles for which we ensure a range of engagement techniques are used including handouts, quiz, video, discussion, exercises and reading lists to take away.

Course Aims:

To understand what cultural competence is and how we can create a safe space for all cultures to exist.

At the end of this one-day workshop delegates will: