Provider Service Manager Roles in Safeguarding Adults

This course will equip managers with the required knowledge and skills to apply to practice within the care settings and will explore how managers feed into risk management plans and safeguarding responses. This training also considers how person-centred practice works towards successful outcomes addressing medium and long-term safeguarding concerns as well as managing short term risk. It is important to empower professionals to make decisions which fit with ‘defensible decision making’ and effective practice utilising a multi-agency approach. This includes Managers ability to appropriate liaise and engage with other professionals and be proactive in identify and addressing safeguarding issues in a manner that is inspection ready. Managers will reflect upon the issue of managing disclosures in a professional and appropriate manner whilst ensuring the person is heard, supported and records are kept ensuring all staff utilising a consistent approach. This course aims to provide professionals with the skills and tools to confidently manage such a challenging area of business and is built upon reflective practice to enable positive outcomes.